r/pelotoncycle

u/BikeForBourbon    

Thoughts and experience so far with Tonal    

I posted a brief Tonal review a few weeks back in another thread and thought I’d follow it up with more detail, now that I’ve had some more time to use it and gather my thoughts. To start, Tonal is not Mirror (which doesn’t offer weight resistance) and isn’t Forme (which offers weight resistance, but hasn’t actually launched yet). Tonal has an LCD touchscreen that displays the instruction you’re being given as well as your metrics (how much weight is on, HR, how many reps in the set, etc.). Tonal is mounted to wall studs and there is no self-install option. It has bluetooth connectivity (I connect it to a soundbar) and is compatible with Apple Watch for HR monitoring but also for basic control of the system. Music, instructor voice and system feedback sounds all have independently-adjustable volume. You can choose from a number of music categories (I’m partial to 90s and 00s hip-hop) to have playing and can skip songs – you can also connect to Apple Music (I haven’t tried this). Two arms (one on each side of Tonal) are independently adjustable with respect to height, internal/external rotation and incline angle – they fold away cleanly when not in-use. You attach the smart accessories (handles, rope or barbell) to the arm(s) and adjust as appropriate depending on which exercise you’re performing. The “smart” part of the accessories refers to the bluetooth connectivity – each has a button to turn the weight on or off; thus, you can move into position without tension and then turn on the weight when you’re ready to go / turn off when you’re done. When using the barbell, it connects on both sides and incorporates tilt-detection for safety, which turns off the weight if necessary. Each arm is capable of 100lbs of magnetic resistance and is controllable in 1lb increments, with a minimum of 5lbs. I’ve seen a number of folks with far more experience in strength training that I have posting that the Tonal weights “feel” more difficult than free weights (i.e., they get more of a challenge on Tonal). You can do standard lifting, eccentric mode (weight increases on the eccentric portion of the movement), chains mode (gets heavier as you pull faster) and spotter (for safety). When first setting up the system, you do a 20-30 minute assessment that gauges your strength across three components: upper body, core and lower body. You get a “strength score” for each and an overall strength score...the goal, of course, is to keep increasing your strength score over time as you’re able to life progressively heavier weights or do more reps. This initial assessment is then used to set your baseline weights for whatever workout you go into. The content is all pre-recorded and consists of a number of “programs” of varying intensity and with different goals (getting lean, upper body strength, overall fitness, etc.) Many programs are 3-4 x per week and around 4 weeks, though it all varies. Each day will be anywhere from 30-60 min (depending on how quickly you move through the workout). The programs are structured to provide balance and rest days. There’s also plenty of other content for rest days too – yoga, pilates, etc. There’s content independent of programs to provide targeted workouts (legs, back, core, arms...) and always the option to just do individual moves without instruction. Diving a bit more into program structure, each class typically includes an introduction as to what you’re going to be working on (and why) that particular day and a few minutes of stretching. Then you get into the strength blocks, where the actual work occurs. The workout finishes with a few minutes of stretching and an overview of the next day (whether it’s a scheduled rest day or intended to be back-to-back days). Each movement shows stock instructional video along with it. That means that the program coach may not be showing the moves on the screen. During the actual movement sets, the voiceovers are just generic encouragement. Accordingly, once I’ve gotten used to the moves and am into the workout, I tend to lower the instructor volume down. I get why they do this – how many times do you need to see how to do a curl? Why record it over and over again? It allows for content scalability and the ability to introduce new programs rapidly. As you’re lifting, the AI is taking into account how you’re moving and will use that to adjust your weight and provide feedback. If it senses you’re squatting too quickly for example, it will give form feedback to move slowly when getting into position. If you’re pulling easily, it may add on an extra pound or two for the next set (which it saves to reset your baseline moving forward). This is probably one of my favorite features as the weight is just sneakily added on over time so you have a continuous gain (if that’s what you’re targeting and what your body is capable of). I’ve just completed my first 4 week program and started up another. My strength score has gone up nearly 15% in ~6 weeks and I can see and feel a difference. It’s a solid workout and a very well-designed machine. As the install-base isn’t huge, the developers actively seek user input (Feature Friday!) and suggestions are often incorporated. For example, I’ve already seen UI updates that show which muscles are being targeted with a particular exercise, on-screen indicators to show the exact arm positioning and now the addition of group workouts (you can give friends an invitation and virtually workout together). The instructors are all accessible via social channels and provide feedback to users. Similar to Peloton, there are badges and accomplishments you can earn: 500,000lbs lifted, 7 day streak, program completion, etc. PRs for amount lifted or watts generated for a specific move will also pop-up on the screen. So far this nicely complements my Peloton equipment and I’ve been getting much more strength work done than I was doing 10-20min a day streaming Peloton classes. Using the programs and their structure has given me a more well-rounded workout than I was otherwise getting as well. With all of that being said, is it worth $5k (all-in with the accessories, delivery, tax and minimum subscription)...well that’s all relative, of course. I held out on ordering for a while hoping that Peloton would acquire them and I could have one subscription. Since it looked like that wasn’t happening, we went for it and haven’t looked back. The hardware, technology and content are excellent. We’re working out more and seeing better results. I don’t think I need to explain to this sub the convenience factor. At the end of the day I think it comes down to what one is trying to achieve and what is motivating to the individual. If you are happy with some light lifting and toning, stick to the Peloton bootcamps and weight work. If you’re looking for a bit more than that, and find coaching and structure helpful, then Tonal is a great option. I’m glad to try and answer any questions. I’m sure that I’ve missed some points and will follow-up if anything comes to mind. **Edit to add:** Regarding the rapid increase in strength score, I tend to think that perhaps 5% of that 15% is attributable to just getting used to the machine and the movements. Some of my weights may have been slightly underestimated off the bat as I was trying to figure things out a bit on the first go-through.    

  👍: 147

  u/50by25

This is SO helpful - thank you! You have made me both REALLY want it and also really not want to spend all that money ;)

  👍: 21

  u/BikeForBourbon

I almost forgot something I'm sure you all will want to know: **IT HAS A PAUSE BUTTON**

  👍: 36

  u/CovertTurtle

Thanks for this write-up. Such an interesting concept and it sounds like they've done a good job of making the tech user-friendly. Folks are always asking that Peloton provide more cohesive programs, and it sounds like Tonal offers more content that's organized like this, with a series of workouts that offers a clear progression. I'm having trouble envisioning how a wall-mounted system would approximate exercises like squats and deadlifts, but I'm guess that they would need to do so to attract serious lifters. Also, what happens if you move? Do you have to pay them to come uninstall and reinstall it at your new location?

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  u/BellaFiat

I appreciate this review as I’ve been really considering getting one. Do they have referral programs like Peloton does?

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  u/ditzy_me

Thank you for sharing! Our Tonal arrived nearly a month ago and last week, our Peloton arrived. I’ve been *obsessed* with the Peloton and been able to ride nearly every day since we got it. But, I know there’s a lot of value in incorporating strength. How have you balanced the two? Do you do a bit of both each day? I should also say that due to work demands, it’s hard for me to fit in more than 40-60 minutes of workout time (hoping that this begins to change come December).

  👍: 5

  u/JackedUpOnMtDu

Are there options in the programmed routines to swap out exercises? For example, if a program calls for overhead presses but one is unable to do so because of injury, does it provide options on the screen to swap out the exercise with another exercise designed to work the same muscle or potentially provide a modification to the recommended exercise?

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  u/all_of_the_hedgehogs

Very helpful. I've been curious about the hype around Tonal!

  👍: 5

  u/JackedUpOnMtDu

First, thank you soo much for this comprehensive review. I was not sure it was worth the amount of money they are charging, even with the interest free Affirm payment method they offer. After reading your review, I am very interested (just need to convince the wife to let me spend $5K). One question I am struggling to get an answer to is how many users are allowed under the $45 monthly fee? I can see that 36 months of the monthly fee is built into the $5K finance option but I want to make sure, like with Peloton, multiple users are covered by the single payment.

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  u/Inthemiddleage

Thank you! I’m waiting on delivery, but you removed all of my Concerns and questions!

  👍: 2

  u/Lpecan

Do you have any strength numbers you'd be willing to share? Would be really interesting (for instance) to know your 5rm front squat (with a normal barbell) now vs three months into tonal to see if it improves. One of the criticisms of nautilus style machines is that your strength gains on those machines does not translate to anything else. As you point out in some of the comments below, your 15% strength gain on the tonal suggests this could be the case here as well.

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  u/lcinva

So I've heard you have to pay for 3 years of the subscriptions ($49, is that right?) What happens after the 3 years, do you not have content anymore if you don't pay for it? I don't get what the purpose of the commitment is, because if it's required to use it I can't imagine people are going to buy a $3k machine and let the subscription lapse.

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  u/Ezl

I see that you need a minimum 12 month subscription commitment. I like the idea of the device itself but am not super interested in classes for weight work. Do you need the subscription for any other features/functionality or is it just for classes and other social/community aspects?

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  u/Tildah

Any Garmin integration?

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  u/taperwaves

Thank you for this! We’ve been patiently waiting for the tonal to arrive (I think we have another 3 weeks) and can’t wait to get started on it, although I do love the bike.

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  u/Tildah

I'm sold. Someone fancy selling and shipping to UK?

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  u/AllChad

They just added Flex Mode which raises and lowers weight to help you on weaker portions of your rep, it’s pretty awesome people are saying

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  u/dragsdogma

I have 2 questions. Does anyone have a referral link? and also has anyone ripped this thing off the wall?

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  u/[deleted]

[deleted]

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  u/[deleted]

[removed]

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  u/Pure_Understanding31

Tonal needs to in-house installation and delivery process. Currently 10 weeks wait for them to ship the item (68 days) to installer and then get it scheduled to install, which will take probably another 2 weeks+ And worst part of the order process is that they charge you full amount $ 4,000 ($3,499 + $250 + tax) right away on your credit card.

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  u/Afro-nomad

Do you need to have a subscription?

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  u/justagirl1231

Sounds super cool but I'd be afraid I'd rip it off the wall. I guess they do the installation. Thanks for the review!

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  u/milksumo

How about now a year later???

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  u/rovert1205

Did you get the smart accessories? It looks like that adds some significant cost so was wondering if that was worth it.

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  u/someanimeguy1234

1 year on how do you feel about Tonal?

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  u/SirYarnGod

How does it not get ripped off the wall?

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  u/LawPsychological6191

I have had the worst experience with Tinal and their Customer Service. My Tonal was supposed to ship on the week of 1/24, then they moved it back to 1/31 and now they moved it back again. The device is sitting in their NJ warehouse. I have spoken with 10 different CSRs and 2 Supervisors. I can't get a straight answer from them when my Tonal will ship. They can't give me a date that it will ship. According to them it is Processing and will ship soon. That is the same thing they have been saying for 3 weeks. This is one of the worst companies I have ever worked with. Buyer beware....

  👍: 1

  u/leomeng

People who can’t afford it will trash talk it. Tonal is one of the best investments in my health and fitness I’ve ever made. Don’t regret

  👍: 48

  u/tennis_widower

I was skeptical, tried it in person, bought it, love it. Now I convince others. Some folks like to go to a gym. I’m fine here at the house. Haters gonna hate.

  👍: 18

  u/solarbeat

Just like the Tesla, people are scared of things they don’t understand or that might threaten the utility/status of things they’ve purchased, and they express that fear/discomfort as hate. People who had horse drawn carriages probably hated cars. Who cares?

  👍: 16

  u/hangingbelays

If somebody seriously used the term “beta” in a conversation with me, I would just stop talking to them entirely, to be honest

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  u/Jaerin

Its expensive and seems extravagant. I think those type of people are the modern day luddites.

  👍: 11

  u/invinoveritasty

The three legitimate criticisms I hear are subscription, need for electricity and wifi, and questions around longevity/serviceability of the device. First two are knowns and really just trade-offs vs. garage gym/club membership/personal trainer. The last one, longevity/serviceability, is a legitimate concern and currently an unknown. How will Tonal handle service issues after the warranty? How will Tonal treat "original" owners vs. "second hand" owners for parts and service? How will Tonal treat original/second hand buyers who have dropped the monthly subscription when they need parts or service? These are legitimate concerns on a high tech piece of equipment. The first buyers are soon rolling off the three year warranty. Let's see what happens. Personally, I think Tonal's business model is going to depend on getting the parts/service/repair piece of the business right. If machines get "bricked" because of broken pins, arms, etc. that can't be quickly fixed at reasonable prices, that's going to be a real problem for future buyers. If they get it right, Tonal could see a very, very bright future in home fitness.

  👍: 10

  u/tique_dds

I think the majority of the hate comes from the subscription. But even those people respect and like the machine. But those are also the same people who hate subscriptions for hydrow, peloton, etc.

  👍: 5

  u/mrslother

No hate here. I love the thing. Oh, it pisses me off and make me really sore from time to time. But one of the best purchases ever.

  👍: 5

  u/EndlessSummer808

It gets hate??? This is the first I heard about the hate. Couldn’t imagine working out without Tonal anymore. And I have a full home gym (rack, multiple stations). Zero hate. All love. Tonal is the MVP.

  👍: 5

  u/tyhopkin

I think it is hard for people to understand exactly what Tonal is great at and honestly Tonal doesn't really do a good job to explain it without digging into the website. Their TV ads do zero of that, so a lot of people just think it's an overpriced cable machine for people with more money than sense. The subscription model turns a lot of people off or makes them at least skeptical. Myself included, I love the machine, not a fan of their subscription model. Better yet, their lack of options. It is just all or nothing. I have concerns of longevity. Given this is only after having it, not something I was overly concerned with before I bought it. I've had mine for about 4 months now. In the last month or so, I've noticed some "differences" in the machine. * The arms wobble a lot more than they did before. In the first couple months the arms were stiff and felt sturdy. They seems to flop around a bit more now. When the machine is asleep or off the arms used to tuck in nicely, now they just kind dangle there. * Sliding the arms up/down isn't as smooth as it once was sometimes. There are times I can feel a "snag" when sliding them, not always, but it does happen occasionally. * The machine seems to "forget" how far the cables are extended or retracted. Meaning at the start or end of the range of motion of a movement, the resistance isn't there. There is a couple inches of nothing essentially. I never experienced this in the first couple months. * Now I have a consistent knocking noise when the cables are being extended or retracted. I have support ticket in with Tonal regarding these, but so far they have not been of any help. If I have had this thing for a couple years I would expect some of this. Everything that gets used, wears out over time, but my machine is 4 months old and already exhibiting wear and tear. Doesn't give me a warm fuzzy feeling that this thing is gonna last.

  👍: 4

  u/InsideEmergency118

I'm certain that 99% of the people who hate on Tonal don't have one and have never tried one. They jump to conclusions because people on the internet are sad miserable humans who want to make everyone else feel as bad as them and feel safe doing it. It is also a disruptive technology on the fitness industry. Whenever a disruptive technology like this comes along the old school people are very unsure and as stated above, people on the internet feel a lot safer talking shit when they are behind a screen. I hope you enjoy yours. We love ours!

  👍: 3

  u/cardiaccrusher

Because people are stupid. If it works for me (and it does), why do I care what others say?

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  u/Mysterious_Sink_4177

I weighed my options. I had been consistently working out 4 to 5 days a week for almost 2 years. I was skeptical because it was new. All products have opposing views. Tonal offers 90 days try it and buy it. That is enough time to find out if it is for you. 37 weeks later, I have not missed a workout. My ultimate decider was that my health and family matters enough to invest in it. This machine is multiple machines in one. We have a Peloton and we canceled our subscription to that. My wife joked that Tonal was my baby. Every day I walk up to it, I get excited to workout. No more bars, dumbbells and plates littering my floor. I love the minimalistic footprint. It actually has a calming effect to me. My only recommendation is to learn how to manipulate the arms before starting. At least when I got mine I could not for the life of me find out how to stow the arms back behind the machine. The trick was to keep the arms at an angle, press the button to swing the arms and swing it all the way to the wall then lower it to its lowest position and finally seat it back. If this information exists now then great. But this was a major issue for me when I first got it. I also highly recommend getting a floating shelf. There are websites where people do 3-D printing and sell the clips to put on the shelf so that you can hang your accessories. Having it off the floor and a place to put it just makes the space look much nicer. Lastly I read somewhere that Tonal was designed on a similar basis as Tesla wear one day you can wake up and the machine feels like you just got a whole new machine with an update. Not sure if it’s true or not but I heard that number of features on the machine or even activated just yet. So it’s over built at the moment just like a Tesla.

  👍: 3

  u/ejimster

Because it is new, expensive and people bash it. It’s not free weights. But let me tell you, this thing is the real deal. I’ve been so consistent and seen so much growth in strength and muscle. It’s been life changing for me.

  👍: 3

  u/Necessary-Slide-9590

I’ve always been a rack, barbell, bumper plates, dumbbells kinda guy who trained seriously and daily for years. I researched for 3-4 days (obsessed actually, reading everything possible, watching Tonal Talks, searching the corners of YouTube, etc.) because I was afraid I’d be disappointed if I purchased it, and finally pulled the trigger. I’ve owned Tonal for 5 months. I haven’t touched a single other piece of equipment that I own in 5 months except for Tonal! Best thing - Smart weights modes, spotter function, burnout function. These are game changers!

  👍: 3

  u/NoDonut9078

“Don’t take criticism from individuals you wouldn’t ask for advice” Edit: Fixed mistake would is now wouldn’t

  👍: 5

  u/InternationalData870

Those people don’t belong in your life unless those comments were said in jest. H8 breeds h8. People show curiosity when I bring up Tesla, peloton, tonal or even my pool.

  👍: 4

  u/boopboopthesnoot

Some people will shit on because of some gym bro ego, but honestly it's a useful tool to replace a lot of equipment or do accessory exercises. If you're comparing the cost of what the Tonal can do and buying a lot of other equipment, the tonal wins in both space, utility, and cost, even with the subscription. As another reddited noted, it'll be interesting to see what tonal does come repair time. Will they send their own reps out? A peloton bike involves pretty repeated movement with pretty much the same weight, but the tonal takes the beating a multitude of ways.

  👍: 5

  u/introvertical303

Product support has been uniformly poor in my opinion. Slow to respond and generally unwilling to acknowledge issues or except responsibility. This has been my personal experience on two occasions. One related to installation and the other to smart handle reliability. When people see my Tonal in the background on video calls I always tell them it’s a great machine but that they should be wary because of the support issues. Edit: I also have a Peloton and their support has been amazing—be it issues with a tread or the bike. If I was to grade the two companies I would give Peloton an A and Tonal a D.

  👍: 2

  u/justgaf

Ready for a Tonal install crap story? I got mine installed. When the installer was explaining things to me I was looking at the Tonal and the guys gloves because it looked dirty. Right after he left I got a microfiber rag to clean it and realized the unit was literally saturated like it sat in a truck or warehouse taking on moisture in the box. I then checked the installation and instructions because it didn't look stable. The installer used none of the washers and the bolt heads are not that big and somewhat just sit in the holes. I contacted Tonal and 3 of the 4 people spoken to excessively incompetent. After I submitted a ticket based on the concern with photos and thorough details 5 days later I get an email pretty much stating that they see no issue with the install or moisture that the unit had on it being a concern. I like the unit BUT hope to never have to call those MXers. I hope the stability of the unit is better than the way they treat their customers. The unit is heavy and I get to complete the installation job that they botched. If it wasn't for wanting to be a little more safe by working out at home at this time, I would tell them to pick it up being i've only had it 2 weeks.

  👍: 2

  u/Lancaster61

Overpriced is probably the only legit argument, at least when compared to dumb weights. If your goal is to work out at the lowest cost possible, Tonal isn’t the right tool. But for many, myself included, the other benefits provided by Tonal is worth the cost. As for effectiveness, I think a lot of people don’t realize how it works. I didn’t either before I tried it at Nordstrom. My first reaction to trying it was how heavy it felt. I expected it to be a lame cable thing with fake weights and would provide no resistance. Looking back, I realized how silly it was, but there was that dissociation between the logic and what I **felt** like it would/wouldn’t provide. It wasn’t until I physically tried it that it made sense to me. I think a lot of people just don’t realize how much weight some electric motors can simulate. I mean, electric cars use the same technology, and that pushes thousands of pounds of weight.

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  u/lessthanjoey

Those sound like pretty negative people. It's a fantastic tool. FWIW they only negativity I've seen is around deliveries, subscription, etc.

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  u/shaggy8081

I actually want one , I was on the fence but it came down to the value proposition. The gym has more to offer for the money. The same goes for a Tesla, it's a great car, I'd take one for the price of a used civic;) I think you need to accept that your Tonal and your Tesla are LUXURY items. As such, they are not the most practical solution. If you can get the same results from driving yourself to planet fitness daily for $120/yr in a clapped out $3,000.00 Hyundai then your choice is not the most pragmatic one, it may be the most convenient and enjoyable one. I say enjoy your wealth and the convenience, not asking for apologies, and EXPECT the shade and envy thrown your direction. Work on acceptance that you are winning at capitalism and enjoy the spoils. P.S. If you are convincing friends that can't afford to pay cash for that new Tesla, are you really helping them or hurting them?

  👍: 1

  u/CommanderCanuck22

Combining intelligent tech with weight lifting seems like it would produce great results. It has with so many other products. People who don’t recognize that are just oblivious at the way technology has improved so many things that didn’t seem like it needed tech. Smart phones for example. 25 years ago a regular old wireless phone seemed perfectly usable - which it was. But who would honestly go back to just using a wireless phone over having a smart phone with so much built in functionality? There is no reason not to apply the same mindset to improving strength training. It’s foolish not to.

  👍: 1

  u/[deleted]

Lol let them laugh at you when you look jacked AF like Joey Bee. In fact, you should tell them to watch one of his videos and think he’s a “beta” for using a Tonal.

  👍: 1

  u/jtrope

I think it's the same thing as Tesla ownership - lots of people can't afford it, so react negatively to it. It's a great piece of equipment. Would you get more gains by going to the gym 5 days per week for the same time? You probably would. But the fact that's its gear in your house that you enjoy using, it helps with compliance, and is worth it if you've got the dough.

  👍: 1

  u/Pyroma-PR

I won’t say I love it because my Tonal is currently broken. It broke last Thursday after I finished my workout and I called to get it repaired, and here I am… I workout 6 out of 7 days a week and sometimes twice a day, so I really, really, REALLY make use of it. So the reason I don’t love the Tonal is because I am anxiously waiting for the part and service, which I was told by customer service they don’t have a timeframe for it to be completed. Tonal may think they are an excellent company putting an excellent product out there, but it is a wear and tear product. They should have this in mind and have a good amount of spare partsFor cases like mine. Now, would I go back to a gym? It would be very difficult! After experiencing the convenience and almost having a personal trainer there with you of the Tonal, I don’t see myself going back to the gym. Even if the Tonal is taken away, I would seriously consider expending a small fortune in home gym. The other thing that doesn’t make me love the Tonal right now is that, although it has a lot of movements, still I think it has the potential of more movements, but I don’t know why they are not integrated.

  👍: 1

  u/nickgadna

Haven’t experienced any hate yet, but I’m constantly telling people how amazing it is. Just the ability to have the weight and progression completely automated is the game changer for me. I show up, it tells/shows me what to do and then gains come. I’ll take it.

  👍: 1

  u/Slight_Helicopter_83

If you like it I would not worry about others criticism especially people who don’t have one. They are just running off at the mouth 🤷🏾‍♂️

  👍: 1

  u/Drakoneous

People get stuck on their ways... Let em lift their chunks of metal.

  👍: 1

  u/Sarfbot

Most of the smart features are tied to the subscription model. I understand it and have no regrets but it is not a customer friendly approach. If they only kept the video content/programs behind paywall, but allowed the $4,000 device to retain smart features, I bet the general public would be much more receptive. I do think it’s a brilliant business model and will allow them to grow at scale.

  👍: 1

  u/klstrot

Tonal is great IF you don’t have any issues with the product. But if you’ve been given a defective one, as I have, it’s been an absolute nightmare getting the new unit shipped to my house. They keep delaying it saying I need to purchase a reinstallation kit (which I do not), and I’m on the 12th different customer support person trying to get it resolved. I’ve asked to speak directly with a manger who can give me some answers, and they will not call me back. I’m about to file a claim with BBB if I don’t get a live voice today. I think $3800 is a lot of money to spend for a customer service operation that treats this like it’s a $25 article of clothing. It’s really soured me on this company. There is no way they last if they can’t up their customer service game.

  👍: 1

  u/plunderrrrrr

Looks great, close to pulling the trigger on Tonal and Peloton. The only thing stopping me on Tonal is the lifetime commitment. I'm not even married yet xD

  👍: 1

  u/daspade21

People are always afraid of change. It's a natural human thing actually. So they trash talk anything new, to avoid dealing with their fears. I.e. vaccinations. But we won't get into that here lol

  👍: 0

   r/tonalgym

u/Nolderae    

What do you wish you'd known BEFORE getting your Tonal?    

I'm really itching to get a Tonal. I tried one out last week and really loved it. It seems to check off most of the boxes for me. I really don't care for traditional weight-lifting or the gym setting. I have been primarily getting my fitness through running and marathon training since COVID hit and I'm hoping to supplement that training with some manner of weight-lifting. I've been looking at home gym options and this just seems like the best one out there right now, especially with the guided classes, variety of movements, compactness of design, etc. I'll likely be using it 2-4 times per week (depending on my running schedule) and I expect my wife will use it, as well. Anyway, as the title says, I'm wondering what current owners wish they had known prior to pulling the trigger. It is obviously not a cheap piece of tech and I'd love to have as much information as possible prior to making the purchase. Thanks!    

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  u/Money_Tough

A couple of things: 1. Tonal will not help you get into shape if your not motivated to use it. It's a little motivating to have one, but you need to push yourself to still workout. 2. The strings rubbing up against your arms are annoying when doing bench... nothing you can do, just a note. 3. It comes with it's own music... basically a music plan with the membership. Pretty nifty

  👍: 14

  u/victorywulf

that the installers tonal contracts with (XPO) may damage your home and both tonal and xpo will refuse to cover it. source: xpo installed my tonal through electrical wiring, which i had to pay an electrician $845 to fix. i fought with them for 3 months to get just $300 of that reimbursed.

  👍: 11

  u/[deleted]

[deleted]

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  u/Kronikle

Get one of these and the t-hook attachments from Tonal's website: https://www.amazon.com/dp/B08T9VTLZ2?psc=1&ref=ppx_yo2_dt_b_product_details The rope it comes with is painful to handle on certain exercises at high weights.

  👍: 7

  u/AnnualEagle

Echoing what some others have said… a lot of the movements don’t use the machine at all because they are body weight or stretches or cardio things. Not necessarily a bad thing but some of the program days might be 6 movements and 4 of them don’t use the machine. So at that point you basically have a Mirror product where the screen is just there to coach you even though you aren’t using the weights.

  👍: 6

  u/electrictierack

I wish that i knew how much i would end up loving my Tonal. Should have gotten one years ago. But... I'm finding that i am maxing out on a number of exercises. Not an awful problem to have but i am hooked on watching score progress and cant see a way to add weight without skewing the performance data. Guess ill go higher volume for a while and figure it out later.

  👍: 5

  u/troyhakala

If I’d known the programs have stretches, core work and cardio stuff in them I’d have been resistant. But I would have been wrong as I think those are the most underrated things about Tonal. After 2 years, I have zero regrets about Tonal. I have maxed out the weight on a couple movements but I’m still a long way from maxing out the others. My only criticism is that the buttons on the handles don’t always work immediately and you have to press them a couple times to engage/disengage the weight. Edit: My 2nd criticism is that Tonal doesn’t estimate calories burned in a workout, even if you use a heart rate monitor. It sends the workout to Apple HealthKit but with 0 calories burned. If I wear an Apple Watch (which I don’t like to do on Tonal) it estimates 300-500 calories during a Tonal workout, so it’s a significant amount when you’re trying to close your circles. It’s simple math and Tonal knows my heart rate, I don’t understand why they don’t do it.

  👍: 4

  u/buddyguydudefriend

I had the thought that the Tonal would act as a gym supplement as opposed to a full home gym. Mine was installed Dec 8 and I haven't been back to the gym since. I am someone who goes to the gym 2-4 times per week and has been doing a regular routine for the last 10-12 years so I was skeptical about Tonal. I thought I'd give it a shot and return within the 30 day window. What I've learned since: There will not be a return. I love this thing (so far). The programs have forced me to change it up and not follow my typical routine which has been a noticeable benefit. The programs are tailored to incorporate back-to-back movements without having to adjust the arms each time. The end result is that you're doing more of a circuit style training with short breaks in between movements. The coaches can be cringey and repetitive when you're doing a multi day program but I just turn my office music up or put on a movie/show while keeping the Tonal volume low. You don't really need to listen to the coaches if you've already listened to them on how to properly do the movements. Each time you are expected to do a set there is video instruction. The only thing you don't hear is your rep counter completion tone, but so what just count your reps. You *can* pause the workout if you want but I try to challenge myself and keep the pace of the program. One is that you're getting your workout in the expected time, and the other is that I feel they intentionally wanted the pace to be kept high producing a more intense workout. One thing I have found is I am getting impatient with how tonal adds weight to your workouts over time. As I've gotten back into shape using it, I'm finding I'm adding 10-15lbs to the same workout after a couple of weeks. This process will repeat when I try different programs and/or I find my maximum weight that I can comfortably lift. Now I'm only doing advanced programs and nearing the maximum single arm weight for *some* movements. When it comes to bench press, deadlift, or squat I am nowhere near the maximum weight but I can see maxing out in 9-12 months from now if I stay consistent. You can get caught up using score as your motivator, but the reality is if you're motivated, actually put in the time, challenge yourself, proactively add weight if you know you can lift more, actually adjust your diet, and use the device 4-5 times per week (or more) you will get ripped. I am very happy with the results after 6 weeks. Six pack coming back, a lot of definition in my arms, chest, shoulders, back, and legs. For me it has been a full gym replacement and I wish I had pulled the trigger sooner (I did a ton of research before buying). I can see that I will grow tired of the machine if they don't change up the programs, or possibly offer an upgrade for more weight but by that time I expect to be in fantastic shape, having used the device to its full potential, and I'm ok with that. If that's the case then I've gotten my money's worth and invested in my health. I can invest in something different or maybe use the Tonal as a gym supplement as I intended to at the start of this journey.

  👍: 5

  u/intermittentfatfire

In your exact shoes, and for me it’s just that the current Tonal hardware/design is like 2+ years old at this point. I’m suspecting there might be a new refresh, even for the onboard chips that makes me hesitant to pull the trigger right now. Another is that Tonal is just a startup valued at $1.6 billion with a couple hundred million raised. A lot can still change about the company’s long term prospects for hardware/software support I’d want for a few years at least.

  👍: 3

  u/Dazzling_Track

I wish I had kept more space esp in front of the tonal. Some of the workouts need more space in front and 7 feet isn't enough.

  👍: 3

  u/thumbtaks

Other than the price and how cringey coach Natalie is, there’s nothing I don’t love about mine. Lost 12 lbs in my first month and increased strength score about 23%

  👍: 4

  u/TopPresentation9053

I wish I had read that you can't relocate it without paying another $200 every time. I know I am moving twice this year so I am going to be cancelling my order til I am in a more permanent location. Also when I pushed as to why it was $200 it was because they have to supply you with new hardware, not brackets, but the lag bolts. So you are mostly paying for the people to come install it at the new location (even if it is in your own house). Moving it yourself voids the warranty. Seems crazy that they don't have some way for you to install it yourself. Maybe like a template like they give you for TV wall mounts or something like that.

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  u/tyhopkin

I never asked if it's possible to just buy the smart bar and smart handles instead of the whole accessories package. The bench, rope, roller, and mat are low quality.

  👍: 1

  u/bigredinmass

I'm still doing beginner level strength programs because I tried an intermediate and it almost killed me (split squats with a jump!). I expected more actual Tonal movements with the programs. So far, the exercises are at best 50% actual weight lifting on the Tonal, the rest are body weight exercises, stretching, abs. If I do a 30 to 40 minute workout, only 10 minutes is using Tonal. That said, I am seeing nice improvements and better flexibility. I have yet had a program have me do a bicep curl. But lots and lots of leg stuff.

  👍: 1

  u/SasquatchListens

Something I learned and am still learning: There are times when the Tonal makes a clunking noise on the return. The fix so far from customer support is to set the weight to 15 lbs, walk the arm cable out all the way and then slowly return to Tonal. Then you do a few reps and it fixes the noise. Now I’m currently working with customer support because it sounds like a ratchet sound on the return. 🤷‍♀️ If you reply to their emails they never get them unless it’s under the correct ticket. I have had my Tonal two months and I love it. I just wish they had a better support system with clearer instructions. I also wish #tonal would give better troubleshooting tips for sounds and cables. My unit was installed 1/16th of an inch too high and let me tell you, it makes a difference. Just make sure they use a level before they leave. 🤦‍♀️

  👍: 1

  u/Slow-Accountant-2766

It’s a big rip off. We ordered ours like two months ago and still don’t have it. Save your money. Update: we received the Tonal and it’s great. However, the frustration with the initial lack of communication regarding the initial installation remains. As I said, the delays are expected and don’t bother me, it’s the lack of updates that was frustrating.

  👍: 1

  u/alaskan_Pyrex

Don't buy! We have been getting the run-around on our delivery for more than a month. It shipped in DECEMBER, and is apparently bouncing around in our area since early January and nobody can find it. But they took our money easily enough. They also promised us a refund for the shipping nightmare which has never materialized. Screw this company.

  👍: 1

  u/MasterpieceAny2656

I've own one for 2 years now. It's beyond amazing. I notice from my perspective that I use about 50 to 75% less weight than the gym which makes me believe that Tonals digital weights are roughly 1.5 to 2.0 times what gym weight's are. Simply, My Max 1Rep on bench in gym is 245 pounds. On Tonal I can barely crack 100 pounds. So you see the big difference. I see it like this. In the gym you lift a weight that only has gravity acting on it which really isn't much only enough to keep it from obviously levitating. On Tonal, the force of magnetic gravity is placed on all angles of the lift. So if you decide to perhaps CHEAT, the machine won't allow you persay, it notices if you are off your AXIS and either tells you by giving you advice or it lowers the weight next set automatically to help you. There is also an active spotter mode if does happen to you. My BFF from high school played football and lifted at 16 years of age 375 pounds 12 reps easy. He could barely do 150 on this machine. I cranked it to 200 and put chains mode on and he couldn't lift it once. Said to me, it felt like a meteor was crashing down to earth and your asking me to stop it.

  👍: 1

  u/antithesis619

They take FOREVER to deliver. I ordered in January and still haven't received my Tonal. It's almost April. They're just dragging their feet I think. May have to cancel and get my money back... smh...

  👍: 1

  u/--SyntaxError--

I have had mine for 3 months now and absolutely love it. The one thing I do not like about it though is the variety of Core exercises seems severely lacking.

  👍: 1